Healthcare Version – Workplace Violence Risk Mitigation: A Proactive Approach

Description

Course Overview: Empowerment through Education: Proactively Building Safer Healthcare Environments is designed to equip healthcare professionals, support staff, supervisors, and leadership with the crucial knowledge and tools to foster and sustain a secure and healing work environment. This course focuses on proactive strategies and preventative education to empower individuals and healthcare organizations to recognize and mitigate patient, visitor, and internal threats of violence. It emphasizes creating a culture of safety that protects employees and enhances patient care.

Course Objectives:

• Understand the unique dynamics of workplace violence in healthcare settings, including patient-generated and non-patient-generated risks.
• Identify early warning signs of escalating behavior in patients, visitors, and coworkers to prevent violent incidents.
• Develop and implement proactive safety measures, including de-escalation techniques and emergency response protocols specific to a healthcare environment.
• Empower all staff through comprehensive training on hazard recognition, risk assessment, and effective response strategies.
• Foster a resilient culture of safety, open communication, and continuous improvement in violence prevention efforts.

Who Should Attend: This course is ideal for all clinical and non-clinical staff, including nurses, physicians, patient care technicians, environmental services staff, security personnel, supervisors, managers, and human resources professionals within a healthcare system. It is essential for anyone committed to creating a safer environment for both employees and patients.

Learning Outcomes: By the end of this course, participants will be able to:

• Recognize and assess potential violence risks from patients, visitors, and internal sources.
• Effectively apply de-escalation strategies to manage agitated and aggressive individuals.
• Implement facility-specific safety protocols and emergency responses with confidence.
• Contribute to the development and delivery of impactful safety education and training for their teams.
• Actively participate in fostering a collaborative and safety-conscious workplace culture that prioritizes the well-being of the entire healthcare community.